Frequently Asked Questions
Everything you need to know about your Archive 404 experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, generally ranging from 10-14 business days.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition archive drops may be final sale.
Are the items authentic?
Every piece at Archive 404 undergoes a rigorous multi-point authentication process by our in-house experts to ensure you receive only 100% genuine designer apparel.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 1 hour of purchase by contacting our support team.